RETURNS + EXCHANGES

PEARL OCTOPUSS.Y WOULD LIKE YOU TO HAVE A PLEASENT SHOPPING EXPERIENCE, AND GLADLY ACCEPT RETURNS. TO RETURN YOUR PURCHASED ITEM, PLEASE FOLLOW INSTRUCTIONS BELOW. 

- YOU HAVE TO RETURN THE MERCHANDISE NO LATER THAN 7 DAYS FROM THE DATE OF RECEIPT. IF YOU ARE HAVING TROUBLE WITH RETURNING THE ITEMS WITHIN THE TIME FRAME, OR THIS IS A GIFT FOR CHRISTMAS AND YOU NEED MORE TIME? DO NOT WORRY. SIMPLY SEND US A MESSAGE AND WE WILL NOTE YOUR POSSIBLY DELAYED RETURN.

- MAKE SURE THE PRODUCTS ARE IN THE SAME CONDITION IN WHICH THEY WERE DELIVERED TO YOU, WITH ALL IDENTIFICATION TAGS, PACKAGING AND SEAL STILL ATTACHED. 

- NOTICEABLY WORN, ALTERED, OR DAMAGED ITEMS, WHILE IN CUSTOMERS POSSESION, WILL NOT BE ACCEPTED. 

- CUSTOMER IS RESPONSIBLE FOR THE RETURN EXPENSES. 

- AS SOON AS WE HAVE RECEIVED THE RETURNED ITEMS AND THEY HAVE UNDERGONE A QUALITY CONTROL CHECK, WE WILL CREDIT YOUR ACCOUNT/CREDIT CARD.

PLEASE CONTACT POST@PEARLOCTOPUSSY.COM IF YOU HAVE ANY QUESTIONS OR CONCERNS REGARDING THE RETURN OR REFUND PROCESS. PLEASE RETURN YOUR PRODUCT(S) TO 

CATHRINE BØRTER - KOLDERUPSVEI 14G, 0587 OSLO, NORWAY